Shipping policy
Shipping Policy
Last Updated: June 2026
At Tasty Supps, we're committed to delivering your order quickly, safely, and reliably. We proudly ship Australia-wide using Couriers & Freight, giving our customers access to trusted courier networks with real-time tracking.
Processing Times
Orders are processed within 1–2 business days after payment has been received.
Orders placed on weekends or public holidays will be processed on the next business day.
Please allow additional processing time during promotional periods, product launches, and public holidays.
Shipping Within Australia
We currently ship to all Australian states and territories.
Shipping costs are calculated automatically at checkout based on your delivery location, parcel weight, parcel dimensions, and the most suitable courier available through Couriers & Freight.
Estimated Delivery Times
- South East Queensland: 1–3 Business Days
- Metro Areas: 2–5 Business Days
- Regional Areas: 3–7 Business Days
- Remote Areas: 5–10 Business Days
Please note these are estimated delivery timeframes and may vary depending on your location and courier availability.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking details.
You can track your parcel at any time using the tracking link provided.
Authority to Leave
Depending on the courier selected, your parcel may be left in a safe place if no one is available to receive it.
If you require a signature on delivery, please leave a note during checkout. Additional charges may apply depending on the courier service.
Incorrect Shipping Information
Please ensure your shipping address and contact details are correct before placing your order.
Tasty Supps cannot accept responsibility for delays or additional shipping costs resulting from incorrect or incomplete delivery information.
If an order is returned to us due to an incorrect address, additional postage charges will apply before the parcel can be re-dispatched.
Damaged or Lost Parcels
If your order arrives damaged, please contact us within 48 hours of delivery.
To assist us, please provide:
- Your order number
- Photos of the damaged packaging
- Photos of the damaged products
If your parcel appears lost in transit, contact us as soon as possible and we will work with the courier to investigate.
Delivery Delays
While we work closely with our courier partners to ensure prompt delivery, delays may occasionally occur due to circumstances beyond our control, including:
- Severe weather
- Public holidays
- Peak shipping periods
- Courier operational delays
- Remote delivery locations
Once your parcel has been collected by the courier, delivery timeframes are managed by the courier network.
Shipping Restrictions
We currently deliver Australia-wide only.
At this time, we do not offer international shipping.
Contact Us
If you have any questions regarding your order or delivery, please contact our friendly team.
Tasty Supps
📍 Shop 10, 34–38 Siganto Drive
Helensvale QLD 4212
We aim to respond to all enquiries within one business day.
Premium Nutrition. Built for Performance.
Thank you for choosing Tasty Supps. We appreciate your support and look forward to helping you fuel your health, fitness, and performance goals. 💙💚